Privacy Policy

How We Use Your Information

We use the information we collect for the following purposes:

• • Service Delivery: To provide and maintain our services
• • Communication: To respond to inquiries and send important updates
• • Improvement: To analyze usage and improve our platform
• • Security: To detect and prevent fraud and security issues
• • Legal Compliance: To comply with legal obligations

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

• • Encryption in transit and at rest
• • Secure authentication mechanisms
• • Regular security assessments
• • Employee training on data protection
• • Incident response procedures

Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA) or United Kingdom, you have the following data protection rights:

• • Right to Access: Request copies of your personal data
• • Right to Rectification: Request correction of inaccurate data
• • Right to Erasure: Request deletion of your personal data
• • Right to Restriction: Request restriction of processing
• • Right to Object: Object to processing of your personal data
• • Right to Data Portability: Request transfer of your data
• • Right to Withdraw Consent: Withdraw consent at any time

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

• • Account Data: Duration of account plus 6 months
• • Communication Records: 2 years from last contact
• • Analytics Data: 13 months (GDPR requirement)
• • Legal Records: As required by applicable law

Third-Party Services

We may use third-party service providers to help us operate our business and website. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your information.

Third-party services may include:

• • Analytics providers (anonymized data)
• • Cloud infrastructure providers
• • Email service providers
• • Payment processors

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your personal information in accordance with this Privacy Policy and applicable data protection laws.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.